Privacy Policy

Last updated: July 2026

1. Information We Collect

When you visit www.creativemetalind.com or submit an enquiry through our contact form, we may collect the following information:

  • Personal Information: Name, company name, email address, phone number — provided voluntarily through our enquiry form.
  • Usage Data: IP address, browser type, pages visited, time spent on pages, referring URL — collected automatically via analytics tools.
  • Cookies: Small data files stored on your device to improve your browsing experience and track website performance.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your product enquiries and provide quotations
  • To communicate about orders, deliveries and after-sales support
  • To improve our website content and user experience
  • To analyse website traffic patterns and performance
  • To send relevant product updates or industry news (only if you opt in)

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these cases:

  • Service Providers: Email hosting (Gmail/Google Workspace), analytics (Google Analytics), and hosting (Vercel) — strictly for operational purposes.
  • Legal Requirements: If required by law, court order, or government authority.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. Our website uses HTTPS encryption for all data transfers.

5. Cookies

Our website uses cookies for:

  • Essential Cookies: Required for the website to function properly.
  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics).

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

6. Third-Party Links

Our website may contain links to external sites (IndiaMART, WhatsApp, etc.). We are not responsible for the privacy practices of these third-party websites.

7. Data Retention

We retain your enquiry data for up to 3 years for business reference and follow-up purposes. Analytics data is retained as per Google Analytics default settings.

8. Your Rights

You have the right to:

  • Request access to your personal data we hold
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Withdraw consent for data processing

9. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us: